Who are you folks at Saunazilla?
We’re your fun and friendly Finnish brand. We sell merchandise related to Finland, sauna, and related topics. And, we have loads of fun doing it. We’re loud advocates of the Sauna Lifestyle.
Where do you ship your products from?
For our international customers, our top-of-the-line supply hubs serve in four regions: North America, EU, UK and Australia. Your products will be shipped to you from the nearest one, allowing you to receive your order quicker and cheaper.
Which countries do you ship to?
| Region | Available Countries | Status |
|---|---|---|
| 🇺🇸 North America | Canada, United States | Available |
| 🇬🇧 United Kingdom | United Kingdom | Available |
| 🇪🇺 Western & Central Europe | Austria, Belgium, France, Germany, Luxembourg, Monaco, Netherlands | Available |
| 🇪🇺 Northern Europe & Baltic | Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway, Sweden | Available |
| 🇪🇺 Southern & Eastern Europe | Bulgaria, Croatia, Cyprus, Czechia, Greece, Hungary, Ireland, Italy, Malta, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Switzerland, Liechtenstein | Available |
| 🇦🇺 🇳🇿 Oceania | Australia, New Zealand | Available |
| 🇯🇵 🇰🇷 Asia | Japan, South Korea | Available |
How long does the shipping take?
| Region | Standard Shipping |
|---|---|
| 🇺🇸 United States | 2–5 business days |
| 🇬🇧 United Kingdom | 2–5 business days |
| 🇪🇺 Central Europe | 2–5 business days |
| 🇦🇺 Australia | 2–5 business days |
| 🌍 Rest of Europe | 5–7 business days |
| 🇳🇿 New Zealand | 5–10 business days |
| 🌐 Rest of the world | 10–20 business days |
What are your payment methods?
| Payment Method | Supported Options | Status |
|---|---|---|
| 💳 Credit Cards & Wallets | PayPal, Visa, Mastercard, American Express | Available |
| 📱 Mobile Payments | Google Pay, Apple Pay, MobilePay | Available |
| ⏱ Buy Now, Pay Later | Klarna billing | Available |
| 🏦 Online Banking | Aktia, Danske Bank, Handelsbanken, Nordea, Osuuspankki, Paikallisosuuspankit, S-Pankki, Säästöpankit, Tapiola, Ålandsbanken | Available |
Is your site secure?
Yes, it is. We take privacy seriously and our payment gateways are top-notch. Shop with confidence.
Will I receive all of my products in the same package?
If your order includes multiple product types, they might be shipped separately from different logistical hubs. In this case, the packages may arrive on different days.
You will have tracking details for each package.
How can I reach you guys?
You can use our Contact Page or just email us at info [ät] saunazilla.com. Just remember we’re in the Finnish time zone and we sleep at night.
